The Australian Taxation Office (ATO) is urging all Australians to keep their personal information secure and to report any suspicious activity immediately.

Latest scam alerts:-

Email scam: scammers are sending fake ATO emails about JobKeeper and backing business investment claims. The fake emails say ATO is investigating your claims. They ask you to provide valuable personal information, including copies of your driver's licence and Medicare card. Do not provide the information requested, and delete the email straight away.

Text message scam: scammers are sending scam text messages asking you to verify your myGov details with a link to log on to your myGov account. Don't click any links and don't provide the information requested.

Phone scam: scammers are contacting people by using technology to make it look like the calls originate from a legitimate ATO phone number and leaving voicemail messages threatening the recipients with arrest due to an unknown tax debt or suspected tax evasion. Do not return the call.

Tips on How to spot an ATO scam

The ATO will not:

  • be abusive or offensive to you
  • threaten you with immediate arrest
  • ask you to transfer money into an account with a BSB that is not held with the Reserve bank of Australia
  • request payment via unusual methods such as iTunes gift cards, bitcoin or other prepaid cards
  • stay on the phone with you while you go to the bank, post office or shops to make a payment
  • request personal security information such as your TFN or your bank details via email or SMS or social media sites
  • ask you for money up front in order to receive a refund or other payment
  • refuse to allow you to speak with a trusted advisor or your regular tax agent
  • present a phone number on caller ID
  • direct you to download files from the internet.

The ATO will:

  • provide you with a range of options for paying debts, which are all set out on the ATO website at
  • contact you by phone:
    • if you are in doubt about the authenticity of a call claiming to be from the ATO, you can call the ATO on 1800 008 540 to verify.  You will generally be aware of any debt before it is due for payment, but you can check with us first if required.
  • send emails and SMS asking you to take specific action such as:
    • provide additional information required to process a BAS or tax return lodged
    • provide additional information regarding an application that has been made
    • verify changes to an account
  • send general notifications and reminders via SMS or email
  • send promotional and informational SMS and emails.

More detail regarding ATO scam alerts can be found here.

If you have any concerns regarding correspondence from the ATO please contact us on 1300 885 761 or contact the ATO directly on 1800 008 540.